COVID 19 Frequently Asked Questions & answers
We are following the Governments guidelines for social gatherings in the COVID-19 pandemic. PLEASE READ BEFORE CONTACTING US
Are you living in a local lockdown designated area?
If so you MUST NOT come on your tour, let us know and we will cancel and rearrange your tour or simulator ride
When are you running the Tours again?
Yes we are running tours again but, with smaller groups in order make our tours safe for all visitors based on the recommended numbers of people able to meet up at any time. If you had a tour booked and postponed, take a look at the available dates and then give us a call and we will re book you in. To make a day of it, check out the Spitfire simulator availability for a fabulous experience.
My voucher is about to run out, are you extending Spitfire Tour Voucher?
We are still honouring Spitfire tour/simulator vouchers that could not be taken due to the Government lockdown. Your Tour and/or Simulator voucher will be extended by the period that the country was locked down; now we have come out of lockdown the time will start running out on your voucher.
Unfortunately if it expired before March 23rd 2020 you will not be able to use your voucher.
I have a voucher and I want to bring someone else along. How do I book their place?
Additional tickets can be purchased at the point of registering your Tour.
What dates are your Tours?
Public Tours are only available certain Thursdays, Fridays and Saturdays of each month. Go to the 'Book an Experience' page to see the dates available. If you can’t book multiple tickets on a particular date it is probably because there are not enough spaces left.
Can I book a simulator flight for the same date as my Tour?
Yes! Subject to availability there will be Spitfire Simulator Flights available. Why not make a day of it!