COVID 19 Frequently Asked Questions & answers
Updated 21st January 2021
We are following the Governments guidelines for social gatherings in the COVID-19 pandemic. PLEASE HELP BY READING THE FOLLOWING BEFORE CONTACTING US
Angela & Paul
My voucher is about to run out, are you extending Spitfire Tour Vouchers?
YES We are still honoring Spitfire tour/simulator vouchers that could not be taken due to the Government lockdown. Your Tour and/or Simulator voucher will be extended by the period that the country is locked down
Unfortunately if it expired before March 23rd 2020 you will not be able to use your voucher.
We are taking advance bookings from March 2021 at this time, please make your booking as this will help us to know how many extra tours date we will need to create.
Simulator bookings in November 2020
If you had a simulator booking in November it is now postponed until we re open again in March (subject to govt. guidence), please e-mail us with your preferred date from our list of dates.
Are you living in a local lockdown designated area?
If so you MUST NOT come on your tour, let us know and we will cancel and rearrange your tour or simulator ride
When are you running the Tours again?
12th March 2021 will be the first tour of the new season subject any Covid restrictions , they might be similar to 2020, with smaller groups in order make our tours safe for all visitors based on the recommended numbers of people able to meet up at any time. If you had a tour booked and postponed, take a look at the available dates and then give us a call and we will re book you in. To make a day of it, check out the Spitfire simulator availability for a fabulous experience.
I have a voucher and I want to bring someone else along. How do I book their place?
Additional tickets can be purchased at the point of registering your Tour.
What dates are your Tours?
Public Tours are only available certain Thursdays, Fridays and Saturdays of each month. Go to the 'Book an Experience' page to see the dates available. If you can’t book multiple tickets on a particular date it is probably because there are not enough spaces left.
Can I book a simulator flight for the same date as my Tour?
Yes! Subject to availability there will be Spitfire Simulator Flights available. Why not make a day of it!